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25 October 2023 - 26 October 2023
The Hague, Netherlands
OEE2023 Conference & Exhibition

Frequently asked questions


Profile

What do I do if I forget my password?
  • Click here or click Login in the upper right corner of the event website
  • Click the "Forgot password?" link
  • Enter the email address you used to register for the event
  • Click the Reset Password button
  • You will receive an email with a "Reset Password" button
  • Click the button and enter your new password in the "New Password field"
  • Repeat the new password in the "Repeat Password" field and click Reset your password

Please check your spam and/or promotions inbox in case you did not receive the password reset email!

How do I change my password?
  • Log in using your email address and your password.
  • Go to Account Settings in your Dashboard, under your profile picture
  • Go to the "Change password" section
  • Type the old password in the "Old Password" field and the new password in the "New Password" field
  • Repeat the new password in the "Repeat Password" field and save.

Please check your spam and/or promotions inbox in case you did not receive the password reset email!

How do I change my email address?
  • Log in using your email address and your password.
  • Go to Account Settings in your Dashboard, under your profile picture
  • Enter the new email address in the Account email address field
    • Please note that you cannot change your email address to one that already exists in our system
  • Click on Update Email Address
  • Wait for the confirmation email in your inbox and then confirm it

How do I change my time zone?
  • Click the Edit my profile button in your Dashboard or click here
  • Select a time zone from the dropdown menu in the "Personal Information" section
  • Make sure you set your time zone correctly because the agenda and your meetings will be displayed according to the time zone you have selected

Why is my profile not activated yet?
  • If you see a message saying "Your profile is waiting to be activated" when you log in, it means that the event organizers have not done so yet
  • Your profile will only be activated once your payment has been received in full.
  • If you believe your profile should have been activated already, please check the Contacts page and let the event organizers know

Meetings

How do I request a meeting with someone?
  • Go to the Participants list and browse through the profiles
  • Click the Request meeting button
  • Choose the time and date of the meeting
  • Click Send request

  • or
  • Click "View Profile →" if you want to get more information about the participants
  • Click the Request meeting button below their profile picture
  • Choose the time and date of the meeting
  • Click Send request

Why can't I request meetings with some participants?
  • Participants available for meeting requests are indicated with the Request meeting button. If the button is gray:
    • You may not have registered for any B2B Meetings time slots
    • The participant you want to meet might not have registered for any B2B Meetings time slots
    • You might not have any common overlapping B2B Meetings time slots

Agenda

How do I add side events to my agenda?
  • To add side events to your agenda, you first have to go to the Event Agenda where you can see all the sessions and side events:
    • All main conference sessions are included in your Agenda automatically
    • Click on a session or side event to see the description if there is one
  • When you see a side event you want to attend, click the Add button
    • If you do not see the Add button, it is possible that you are not logged in to your profile.
  • The session will now be visible in My Agenda
Registration
Closed since 26 October 2023
Location Amare, The Hague
Organised by